Please find below Andrew Scotts thoughts on what you should be doing with your business:

• Review cash flow
  • Review pricing
  • Sign all cheque payments?
  • Slow down payments – negotiate with suppliers
• Increase sales to your best customers
• Review headcount
• Retain your best people – who must/should/could you keep
• Train your leaders
• Reward good performance
• Empower the right people – communicate, communicate, communicate
• Retain your customers – those who you must/should/could keep:
  • Keep close to them
  • What problems are they having?
  • Thank them for business
  • Ask them for more!
• Which customers should you lose?
• Review your “waste”. This is not what gets put out in the plastic bag at the end of the day, this would include:-
  • Over production
  • Under production
  • Waiting times
  • Defects etc.
• Above all, maintain your energy:
• Beware of those that suck energy from you
  • Don’t work too hard
  • Do what excites you
  • Do you love what you do?
  • Keep fit and recharge your batteries